FAQ

Frequently Asked Questions

  • WHAT IS JUICE BOX STUDIO?

Juice Box Studio is a handmade dice, jewelry and candle shop, operated by one Canadian goblin. 

  • WHAT MATERIALS DO YOU USE?

I use mainly epoxy resin and UV resin for casting, acrylic paint, resin pigment, and powders for colours.

As for the accessories, almost all metal parts used are gold or platinum plated or nickel free. There are certain exceptions but that and other specific information is stated on each product.

  • HOW MUCH WILL YOUR DICE COST?

The prices will vary depending on the complexity and materials, but they will range from $65-120 per set. The price range is quite wide due to different material costs and varying amount of physical labour.  

  • ARE THE DICE FLAWED?

Short answer: Yes. All products in Juice Box are handmade. Every step of the production process has gone through the hands of a person and there are bound to be some flaws. Most of them will have small surface scratches, nicks, and other signs of imperfections. While it takes an enormous amount of precision and care to make these items, it will not be on the same precision level of factory or machine manufactured dice.

  • DO YOU OFFER REFUNDS AND RETURNS?

Juice Box does not offer refunds or returns but can offer an item exchange. If your item was damaged during shipping or has other external damages not stated in the original item listing, please email or message us to arrange the exchange. 

  • WILL YOU DO ANY PREORDERS?

Yes! When preorders happen, there will be an announcement on social medias and newsletters. The amount will still be limited but not as much as regular sales.

  • DO YOU SHIP INTERNATIONALLY?

Yes. However due to COVID-19, not all countries will be available and there will be significant delays for the ones that are. If you have any specific questions regarding shipping, please send us an Email or a message on social medias.

  • WHEN WILL ITEMS BE RESTOCKED?

Juice Box is a one-goblin operation so it does take a while to stock up on products. There will be updates posted on instagram, twitter, and on this shop whenever there are new things coming :)

  • WILL YOU BE SELLING ONES WITH DEFECTS? 

Yes. Quality grading is subjective so one's B grade set might be an A or D depending on their criteria. Sets with more flaws will be marked "FLAWED" without a grade and a price discount.

  • WILL YOU BE SELLING UNFINISHED DICE?

Yes. Most of them will be unsanded and unpolished. Their prices are significantly less than finished sets. There won't be many of these unfinished dice or raw dice sales in a year as I try to finish as many dice as I can. 

  • ARE THE DICE BALANCED?

They are not officially balanced but they are balanced enough for casual games and collecting.

  • DO YOU TAKE CUSTOM ORDERS?

Not at the moment. There may be slots available around mid July but it is not guaranteed.

  • WHERE IS IT LOCATED?

Juice Box is an online store and does not have a physical retail space.