FAQ

Frequently Asked Questions

 

  • WHAT IS JUICE BOX STUDIO?

Juice Box Studio is a handmade dice, jewelry and scent studio, operated by a Canadian goblin.

  • WHERE ARE YOU LOCATED?

We are an online store and do not have any physical locations (yet). We occasionally participate in local market events and other pop-ups so be sure to check our social media for any updates!

  • DO YOU ALLOW LOCAL PICK-UPS?

At the moment, we do not offer local pick-ups.

 

Dice & Resin Pieces

  • WHAT MATERIALS DO YOU USE?

I use mainly epoxy resin and UV resin for casting, acrylic paint, resin pigment, and powders for colours.

As for the accessories, almost all metal parts used are gold or platinum plated or nickel free. There are certain exceptions but that and other specific information is stated on each product.

  • HOW MUCH WILL YOUR DICE COST?

The prices will vary depending on the complexity and materials, but they will range from $65-160 per set. The price range is quite wide due to different material costs and varying amount of physical labour.  

  • ARE THE DICE FLAWED?

Short answer: Yes. All products in Juice Box are handmade. Every step of the production process has gone through the hands of a person and there are bound to be some flaws. Most of them will have small surface scratches, nicks, and other signs of imperfections. While it takes an enormous amount of precision and care to make these items, it will not be on the same precision level of factory or machine manufactured dice.

  • WILL YOU BE SELLING ONES WITH DEFECTS? 

Yes. Quality grading is subjective so one's B grade set might be an A or D depending on their criteria. Sets with more flaws will be marked "FLAWED" without a grade and a price discount.

  • WILL YOU BE SELLING UNFINISHED DICE?

Yes and no. Most of them will be unsanded and unpolished. Their prices are significantly less than finished sets. There won't be many of these unfinished dice or raw dice sales in a year as I try to finish as many dice as I can. They won't always be available online but there will be some stray ones in local events.

  • ARE THE DICE BALANCED?

They are not officially balanced but they are balanced enough for casual games and collecting.

 

Candles 

  • HOW LONG DO THEY LAST?  
They last 35-40 hours. Please only burn the candles 4 hours max at a time. If it is burned too long, you may risk flooding the wick with excess melted wax, which will affect future use.
  • WHAT ARE THEY MADE OF?
They are made of a mix of soy and coconut wax, and pthalate-free fragrances and essential oils. 

Scented oils

  • WHY ONLY ROLLER BOTTLES? WILL THERE BE SPRAYS?
We are working on making sprays at the moment. Currently we only offer 10ml roller ball scented oils. We hope to have both kinds in the future.

  • HOW LONG DO THEY LAST?
Each type will have different longevity and sillage. In general, one application should last anywhere from 2-4 hours. For an amplified effect, apply more than once on multiple areas.

General

  • DO YOU OFFER REFUNDS AND RETURNS?

Juice Box does not offer refunds or returns. If your item was damaged during shipping or has other external damages not stated in the original item listing, please email or message us to arrange the exchange. 

  • WILL YOU DO ANY PREORDERS?

Yes! When preorders happen, there will be an announcement on social medias and newsletters. The amount will still be limited but not as much as regular sales.

  • DO YOU SHIP INTERNATIONALLY?

Yes. However due to several regulations and world events, not all countries will be available. If you have any specific questions regarding shipping, please send us an Email or a message on social medias.

  • WHEN WILL ITEMS BE RESTOCKED?

Juice Box is a one-goblin operation so it does take a while to stock up on products. There will be updates posted on instagram, twitter, and on this shop whenever there are new things coming :)

  • DO YOU TAKE CUSTOM ORDERS?

Not at the moment, but there may be some possibilities for the future.